Privacy Policy T99 — Data Protection for Indonesian Members

T99 takes the privacy of every member very seriously. We understand that your trust in us goes beyond financial transaction security — it also extends to how we handle the personal information you entrust to us.

This Privacy Policy applies to all services provided by t99 through the t99.lv website, the official t99 mobile app, and all our official communication channels. This document transparently explains our data collection, use, storage, and sharing practices.

We are committed to never using your data in ways you would not expect or that are not described in this policy. If you have questions after reading this document, the t99 support team is always available via live chat 24/7.

T99 collects various types of information necessary to provide secure, personalized, and compliant services. The following are the data categories we collect, along with their explanations:

T99 collects data through several transparent channels. We only collect information that is strictly necessary for the purposes described — no more, no less.

• Account Registration: Information you provide directly when creating a new t99 account, including your name, email, phone number, and date of birth.
• Use of Services: Activity data automatically recorded when you use the platform — logging in, placing bets, playing games, and making deposits or withdrawals.
• KYC Verification: Identity documents and photos you submit during account verification or when required for regulatory purposes.
• Support communications: Information you share when contacting the t99 support team via live chat, email, or other official communication channels.
• Cookies and tracking technologies: Technical data collected automatically via cookies, pixels, and server logs to improve platform performance and security.
• Third-party sources: In certain cases, t99 may receive information from identity verification agencies or fraud prevention service providers to validate the details you have submitted.

Every piece of data we collect has a clear and specific purpose. T99 is committed to not using your data outside the context described in this policy.

• Account operations: Create and manage member accounts, process deposit and withdrawal transactions, and verify your identity.
• Customer service: Respond to inquiries, handle complaints, and provide you with effective technical support.
• Security and fraud prevention: Detect, investigate, and prevent fraudulent activity, unauthorized access, or security breaches that could harm you or the platform.
• Regulatory compliance: Fulfill applicable legal and regulatory obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
• Service Improvement: Analyze usage patterns anonymously to identify areas for improvement and develop new features relevant to members.
• Important communications: Send transaction notifications, account security updates, and important information related to t99 services.
• Personalization (optional): With your consent, we use preference data to deliver more relevant game recommendations and promotional offers.

T99 stores your data on servers located in high-standard data centers with international security certifications. Sensitive data is stored in encrypted format using industry-grade encryption algorithms.

The technical security measures we implement to protect your data include encryption of data in transit and at rest, strict role-based access controls so that only authorized personnel can access specific data, real-time security monitoring, periodic security audits by independent third parties, and tested incident response protocols.

• All connections to the t99 platform use HTTPS with the latest SSL/TLS certificates.
• Account passwords are stored in an irreversible hash format — even t99's internal team cannot view your password.
• Access to the production database is strictly restricted and every access is logged in an audit trail.
• T99's security systems are regularly updated to address the latest cybersecurity threats.

T99 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties for operational or legal reasons.

• Payment partners: Payment service providers that process your deposit and withdrawal transactions. They receive only the minimum data required to complete each transaction.
• Identity Verification Providers: Third-party services that help us verify your identity and KYC documents securely and accurately.
• Fraud prevention services: Systems and service providers that help us detect and prevent fraudulent activity and money laundering.
• Legal authorities: We are required to share data with government authorities or law enforcement when mandated by applicable laws or court orders.
• Infrastructure Providers: Cloud and technical infrastructure providers that support t99 platform operations, bound by strict data confidentiality agreements.

All third parties that receive data from t99 are bound by strict data processing agreements and are only permitted to use that information for agreed purposes — nothing more.

The t99 platform uses cookies and similar technologies to enhance your experience, ensure account security, and analyze platform usage. Cookies are small text files stored on your device when you visit a website.

• Essential cookies: Required for core platform functions such as keeping your login session active and remembering basic preferences. These cookies cannot be disabled without affecting platform functionality.
• Functional cookies: Allows the platform to remember your preferences such as language settings, display options, and favorite games.
• Analytics cookies: Helps us understand how members use the platform — which pages are visited most, how long visits last, and where users encounter difficulties.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage your cookie settings through your browser. However, disabling certain cookies may affect the functionality or your experience on the t99 platform.

As a t99 member, you have the following rights regarding your personal data. T99 is committed to facilitating the exercise of these rights through a straightforward and transparent process.

• Right to access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 30 days.
• Right to rectification: If your data is inaccurate or incomplete, you have the right to request a correction. Basic account data can be updated directly from your profile page.
• Right to erasure: Under certain conditions, you have the right to request the deletion of your personal data (right to be forgotten). Please note that certain legal obligations may require us to retain specific data.
• Right to restriction of processing: You have the right to request that the processing of your data be restricted in certain situations.
• Right to data portability: You have the right to receive your data in a structured, machine-readable format for transfer to another service.
• Right to object: You have the right to object to the processing of your data for direct marketing purposes or in certain other circumstances.

T99 services are strictly intended for individuals aged 18 and above. T99 does not knowingly collect or process personal data from anyone under the age of 18.

If we discover that data from a minor has been collected without our knowledge, it will be deleted immediately and the associated account will be closed. If you are aware of or suspect that a minor is using the t99 platform, please report it to us immediately.

T99 retains your personal data for as long as your account is active and for the period required after account closure in accordance with applicable legal and regulatory obligations.

• Active account data: retained for the duration of the account and up to 5 years after account closure for audit and regulatory compliance purposes.
• Financial transaction records: retained for a minimum of 5 years in accordance with applicable anti-money laundering regulations.
• Support communication logs: retained for 2 years for reference and service improvement.
• Analytics cookie data: retained for a maximum of 2 years before being anonymized or deleted.
• KYC Documents: retained in accordance with the regulatory requirements of our operational jurisdiction.

Once the retention period expires, data will be securely deleted or anonymized so it can no longer be linked to your identity.

T99 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or platform feature developments. Any material changes will be communicated to members via:

• Notification on your account dashboard upon your next login.
• Email notifications sent to the address registered on your account for significant changes.
• Update of the "Last updated" date at the top of this page.

Continued use of t99 services after a policy update constitutes acceptance of the revised terms. We strongly recommend reviewing this page periodically.

For questions, requests, or complaints regarding this Privacy Policy and the handling of your personal data, T99 provides several official communication channels you may use.

The t99 privacy and support team is available 24/7 via live chat, accessible directly from the platform once you are logged in. For more complex privacy matters, you may also submit inquiries via our official support email.

• Live chat: Available 24/7 on the t99 platform after login.
• Email: [email protected] (response within 24 hours on business days).
• For formal data rights requests, use the email subject: "Data Privacy Request - [Account Name]".